FAQ

WHAT ARE YOUR SHIPPING COSTS AND DELIVERY TIMES?

  • Free shipping within Sweden.
  • For shipping outside of Sweden there will be a shipping fee depending on the country.
  • The cost for shipping is 120 SEK within Europe.
  • The cost for shipping is 300 SEK within USA, Canada and Australia.
  • For return or cancellation, the customer is responsible for the cost of shipping.
  • If any of the items you order are defective, the claim for the specific item/items is free of charge.
  • We reserve the right to extend the delivery time due to customs.

WHAT PAYMENT METHODS CAN I USE?

  • Klarna
  • PayPal
  • DIBS

WHAT ARE YOUR EXCHANGES, RETURNS AND REFUNDS POLICIES?

Please read our Terms & Conditions for more information regarding our exchanges, returns and refunds.

WHAT MATERIAL IS THE TRAVEL KIT MADE OF?

All our products included in our travel kit are made out of vegan leather.

  • 70% Polyurethane (PU)
  • 30% Polyester

CAN YOU BUY THE PRODUCTS IN THE TRAVEL KIT SEPARATELY AS WELL?

Absolutely! All products can be bought separately or together in the kit for a discounted price.

WHAT ARE THE MEASUREMENTS OF THE PRODUCTS IN THE TRAVEL KIT?

  • The passport holder has the following measurements: 20 cm x 16 cm
  • The luggage tag has the following measurements: 5.5 cm x 9.5 cm
  • The card holder has the following measurements: 10 cm x 7 cm

WHAT KIND OF MATERIAL ARE THE CASES MADE OF?

All our cases are made of vegan leather.

  • 70% Polyurethane (PU)
  • 30% Polyester

DO THE CASES FIT ALL COMPUTERS?

We have two different sizes on our laptop cases.
Most cases are suitable for computers up to 13 " but we also have a case that fits computers up to 15".

  • The 13-inch laptop case has outer measurements: 36cm x 26cm and inner measurements: 35cm x 25cm
  • The 15-inch laptop case has outer measurements: 41cm x 28cm and inner measurements: 40cm x 27cm

WHY DO YOU HAVE DIFFERENT QUOTES ON THE PRODUCTS?

Bianca by Bianca Ingrosso stands for much more than just practical and fashionable products. We want the brand to symbolize what’s important in life and that balance is the key to success. The qoutes are suppose to be a daily reminder of this.

HOW DOES THE LAPTOP SKINS WORK?

The skins has the function of a sticker, you put the skin on top of your laptop for protection and a nice design.

IS IT POSSIBLE TO CHANGE THE SKINS?

Yes it’s possible to remove and change the skins. However, keep in mind that the finish of the skin might be a bit uneven if you put it back on again. Please note that once you removed the skin from the paper, you can not make a refund.

HOW DO YOU PUT THE SKIN ON THE COMPUTER?

For those of you who has apple computers, we recommend you to start from the apple, press gently and work your way out. We recommend you to use a dry dish cloth to remove eventual air bubbles.

WHAT KIND OF COMPUTERS DOES THE SKINS WORK FOR?

We produce the skins in 2 different sizes, customized to fit the computers below:

  • 13” Macbook Air
  • 13” Macbook Pro Retina 2015/13” Macbook Pro 2015

However, you can use the skin on other computers as well, just keep in mind that the fit might be a little off.

IS IT ONLY POSSIBLE TO USE THE SKINS ON APPLE COMPUTERS?

The skins are customized to fit apple computers, but they also work on other computers, just keep the apple on and have in mind that the fit might not be 100% perfect.

WHAT COUNTRIES ARE YOU SHIPPING TO?

We ship within Scandinavia (except Norway) and EU, and to USA, Canada and Australia.

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